Our Service
At the very core of our business is our absolute dedication to providing the very best in Customer Service to you – Our Customer. We never stop measuring, listening, innovating and constantly improving what we do and how we do it in our quest for Perfect Customer Service
Bespoke Online Ordering Facility
We know that for a lot of customers, dealing with their Company Uniforms and Health & Safety equipment is time consuming and can be frustrating too.
Our solution to this problem is that we have developed our unique Bespoke Online Ordering System – My Uniform which can be customised to the exact requirements dedicated for each Account Customer.
This gives you, the customer complete control of your budget and spend, restricting which products are available for purchase, delivery by department/depot, flexible invoicing, full usage/spend reporting and much more.
Our customers already using it say they love this innovative, time-saving and very cost effective online system.
Call us today for further information on how this system will greatly benefit you and your company.
Personal packing
To help speed up the “delivery to wearer” process, we always personal pack all orders where the wearers information has been provided and then box up these personal packs by department and/or depot too.
This service is absolutely free of charge and saves you hours of trying to work out who ordered what size and getting the right garments to them.
It couldn’t be easier, just open the box and hand each wearer the one bag with their name on it with all their garments neatly packed for them.
All Logo’s – In House
All our embroidered and heat-seal logos are done in-house on the very latest machines which are operated by well trained, qualified staff.
This is all part of our commitment to providing the best quality products with excellent delivery times.
Quick Turnaround
Providing you with a quick turnaround is paramount on all orders whether they require garment decoration or are just products that can be picked, packed and sent straight out to you.
By doing everything in-house and only using a next day carrier service, we consistently provide excellent lead-times which has enabled a number of our customers not to have to carry stock of products which they used to do.
Friendly Knowledgeable Staff
All our staff are friendly and thanks to regular training are very knowledgeable and highly customer focussed. We recognise the importance of everybody on our team and it is this great teamwork that enables us to give the highest level of Customer Service.
Dedicated Account Managers
To provide consistency in our dealings, each Account Customer has a dedicated Sales Representative and internal Account Manager who are there to learn about your organisation and its specific requirements, to give you the consistent Customer Service that we want you to enjoy.
